/ FSA Seychelles

Consumer protection

A clearer public-facing route for checking providers, reading warnings, understanding rights and raising complaints.

/ 01

Verify before you engage

Make regulated-entity searches and authorisation checks one of the first visible consumer actions.

/ 02

Warnings & unauthorised activity

Recent regulatory alerts should be readable, searchable and clearly dated so the public can act on them quickly.

/ 03

Complaint handling

Explain the route for submitting complaints and what information a consumer should prepare.

/ 04

Request information

Keep access-to-information and formal information-request routes distinct, with the right contact details and requirements.